At Fomoed Pty Ltd (ACN 697 096 834, ABN 97 697 096 834), trading as Fomoed, Suite 329, Level 3, 98–100 Elizabeth Street, Melbourne VIC 3000, Australia ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated trading bot platform and related services.
1. Information We Collect
Account Information
When you create an account, we collect:
Email address
Name (optional)
Password (stored in encrypted form)
Account preferences and settings
Exchange API Credentials
To operate trading bots on your behalf, we collect:
API keys, wallet addresses, and agent wallet credentials from supported exchanges
These credentials are encrypted using industry-standard AES-256 encryption
We only request trading permissions - never withdrawal permissions
Trading Data
We collect and store:
Bot configurations and strategy parameters
Trade history and execution logs
Performance metrics and statistics
Position and balance information (for display purposes)
Technical Data
We automatically collect:
IP address and device information
Browser type and version
Usage patterns and feature interactions
Error logs and performance data
Sign-In Providers (Google, Apple)
When you choose to sign in or register using Google Sign-In (or Apple Sign-In), we receive limited profile information from that provider to authenticate you and create your Fomoed account. Specifically:
From Google: your email address, basic profile information (name), and a unique Google account identifier — used solely to create and identify your account
From Apple: your email address (or a private relay address you choose) and a unique Apple identifier — used solely to create and identify your account
We do NOT request access to your contacts, calendar, drive, photos, or any other Google or Apple data beyond basic profile and email
You can revoke Fomoed's access at any time via your Google account permissions page (myaccount.google.com/permissions) or Apple ID settings
2. How We Use Your Information
We use the collected information to:
Operate and maintain your trading bots
Execute trades on connected exchanges
Provide customer support and respond to inquiries
Send important service notifications
Improve our platform and develop new features
Detect and prevent fraud or abuse
Comply with legal obligations
3. Data Security
Your security is our priority. We implement multiple layers of protection:
AES-256 encryption for all sensitive data at rest
TLS 1.3 encryption for data in transit
API keys are never stored in plain text
Regular security audits and penetration testing
Isolated infrastructure for bot execution
4. Data Sharing
We do not sell your personal information. We may share data with:
Exchange Partners: Only the necessary API calls to execute your trades
Service Providers: Hosting, analytics, and payment processors under strict confidentiality
Legal Authorities: When required by law or to protect our rights
5. Data Retention
We retain your data for as long as your account is active. Upon account deletion:
Personal information is deleted within 30 days
API credentials are immediately and permanently destroyed
Anonymized trading statistics may be retained for analytics
6. Your Rights
You have the right to:
Access and download your personal data
Correct inaccurate information
Delete your account and associated data
Opt out of marketing communications
Revoke API access at any time through your exchange
7. Cookies
We use essential cookies for authentication and session management. We do not use third-party tracking cookies for advertising purposes.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
9. International Data Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.
11. Contact Us
For privacy-related inquiries, please contact us at: